SHIPPING and RETURNS
SHIPPING & RETURNS
We want you to be absolutely satisfied with every purchase you make at SunshinePartiYorkies.com. This is why we?ve dispensed with all of the special rules and minimums and offer FREE SHIPPING on all orders placed on our website within the U.S. That?s right! No minimum purchases, size restrictions or special exceptions to sort through.
FREE 30-DAY RETURNS
If you are not 100% satisfied with an item you have purchased, we will accept returns for item purchased 30 days from the date you place your order. ?Your pup wasn?t impressed with the color, we get it.
Just return it unworn (no pet hair please), in the state you received them and in the original packaging received when shipped. You?ll receive a store credit for the full amount paid when the item was purchased excluding any applicable taxes.
MONEY BACK GUARANTEE IF RETURNED WITHIN 15 DAYS
If you are not satisfied with an item you have purchased, return it within 15 days of delivery for a full refund of the purchase price. We cannot accept returns or exchanges on discounted SALE items.
NOTE: Personalized products, electronics and furniture are not eligible for returns.
Returned items must be unworn (no pet hair please), in the state you received them and in the original packaging received when shipped.
NOTE: Some items may be marked or classified as SALE items or the equivalent. In these cases, the items are not eligible for returns.
If you receive a damaged or defective item, contact us within 7-days of delivery. Please provide us with the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number.
You can expect a refund in the same form of payment originally used for purchase within 15 days of our receiving your returned product.
In some cases, or if requested; a store credit will be issued and will be in the form of a promo code or other at the discretion of SunshinePartiYorkies.com.
- Items returned within 15 days of delivery will refunded via store credit or original payment method.
- Items returned 15-30 days after date of purchase will be refunded by store credit only.
RETURNING AN ITEM
If you wish to return an item, please follow the instructions below or outlined on the packing slip with your shipped items.
You will be provided with a prepaid USPS or UPS domestic label to return the purchase to us.
- Return shipping is FREE.
- Pack the item(s) securely in the original product packaging. Please include all parts, and accessories. All items must be returned in original condition, no pet hair please, to ensure a store credit or refund.
- Please remove all extra labels from the outside of the package before sending your return shipment.
Once your return is received and inspected (typically within 72 hours of receipt); your refund will be processed and a credit will be applied to your credit card or original form of payment. Credit for returns will be issued to the original purchaser. Returns after 15 days are eligible for a store credit only.
SALE & PERSONALIZED ITEMS
- No returns or exchanges will be made on SALE items. SALE items will be marked as such on the Website.
- No returns or exchanges will be made on PERSONALIZED items.
*Please remember to use our prepaid labels, shipments must be sent from within the United States.